TwilioConnect Hiveality to Twilio.
Connect Twilio to Hiveality and send SMS from your own number: appointment reminders, confirmations, and automated texts in your flows. Connect once and your messages go out automatically.
How it works
Connect Twilio once.
Three steps to texts that send themselves.
Connect
Connect your Twilio account
In Settings, Integrations, add your Twilio credentials and set your From Number in E.164 format (for example, +15551234567).
Build
Add SMS to your flows
Use SMS steps in flows to text contacts on triggers like a new booking or a missed follow-up.
Send
Reach people automatically
Reminders and confirmations go out on schedule, from your own number.
Use cases
What you can do with Twilio.
Twilio adds SMS to the moments that matter.
Send appointment reminders
Cut no-shows with automatic text reminders before each visit.
Confirm bookings by text
Send instant confirmations the moment someone books.
Follow up automatically
Trigger texts from flows when someone goes quiet or qualifies.
Reach people where they read
SMS gets opened when email sits unread.
Use your own number
Messages send from your business number, not a shared shortcode.
Why it works
Why connect Twilio to Hiveality?
Twilio is the SMS backbone behind countless apps. Connected to Hiveality, your texts send from your own number, so reminders and confirmations actually get read.
Because SMS lives inside your flows and bookings, the right message goes to the right contact at the right moment, with nothing sent by hand.
Better together
Works great with
Twilio is most useful where timely messages matter.
FAQ
Frequently asked questions
Do I need a Twilio account?
Yes. You connect your own Twilio account and number.
What format is the From Number?
E.164 format, like +15551234567.
When are texts sent?
On the triggers you set in flows and bookings.
Which Hiveality plans include it?
Connecting Twilio is available on all Hiveality plans.
More connections
Other tools we integrate with
Hiveality connects to the platforms practices already run on. Here are a few that pair well with Twilio.
Text your clients without lifting a finger.
Connect Twilio to Hiveality and let reminders and confirmations send themselves, while you focus on the people you got into this work to help.
