What's new
- Public chat can offer a Talk to AI mode with microphone consent, saved transcripts, and raw audio recording off.
- Recent Chats can surface lead temperature, service interests, booking interest without a completed booking, and staff review needs.
- Flows can start from chat events such as contact capture, high intent, staff review, and lead temperature changes.
Why it matters
Visitors get a more natural path to answers and booking, while your team gets clearer signals for timely follow-up.