Getting Started
Go from new account to live site quickly.
Welcome
Welcome to Hiveality. Your Workspace is where you manage your website, customers, and marketing.
If you ever get stuck, start with Support (Hiveality). Inside the website workspace, open Help & Guides from the left sidebar to search docs, continue guide steps, ask Bee, or start a Quick Tour for the area you are viewing.
Your path from new account to live site
Follow the guides in order. Each one is a short, outcome-focused walkthrough with written steps, videos, and progress tracking for your account:
- Start Here: Your First Day — get oriented and let Agent Bee's guided setup do the heavy lifting.
- Set Up Your Brand — the colors, fonts, and voice everything else inherits.
-
Build Your First Website
— from blank to a reviewable draft. -
Connect Your Domain and SEO Basics
— go live on your own domain. - Then grow: bookings,
your AI receptionist
, lead capture, and the rest of the guide library under the Guides tab above.
Use the Go Live plan (recommended)
Plans give you a checklist to move from a new account to a live site fast. We include templates like:
- Go Live (Fast Track)
- Go Live (Bookings)
- Go Live (Ecommerce)
Learn how plans work in Action Plans. You can reset the onboarding plan at any time to switch templates.
Quick start checklist
If you are starting from scratch, follow this order: set up the basics, build the pages people will see, test everything on your default Hiveality URL, and only then connect your custom domain.
Confirm business basics
Update your name, contact details, and branding in Site Settings.
Create your homepage
Open Website Pages and create or edit your homepage so visitors immediately understand who you help, what you offer, and what to do next.
Add your core pages
Create the key pages most businesses need, such as About, Contact, Services, or Pricing. Start with Creating Pages if you need help organizing them.
Add your primary CTA
Pick the main action you want visitors to take and make it obvious. Add buttons and sections that send them to booking, contact, checkout, or your main funnel.
Add lead capture or conversion widgets
Add the pieces that let visitors take action, such as a Form Widget, Booking Widget, or Checkout Widget widget.
Publish and test on your default URL
Publish key pages and test your forms, emails, buttons, and links on your default Hiveality URL before sending real traffic to the site.
Connect your custom domain
After the homepage and key pages are ready, go to Domains to connect your custom domain. Once it is live, recheck the homepage, links, forms, and SSL.
Add analytics and launch tracking
Once your live domain is connected, Hiveality built-in analytics start tracking site activity. The built-in tracker loads through your site and keeps event delivery resilient when the managed analytics service changes its collection address. You can also connect optional tools under Integrations, such as GA4 and Meta Pixel, if you want additional reporting.
Choose your path
- Standard website: Start with Creating Pages, then design with Widgets.
- Bookings: Configure Event Types and add a Booking Widget widget.
- Store: Create Products and place a Checkout Widget widget.
Helpful docs to get started
Stay current after launch
Once your basics are in place, open Docs and use the sidebar to stay current:
- Announcements for short release highlights and customer-facing updates.
- Changelog for more detailed release notes when you want the signed-in technical view.
Related Help Docs
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