AllAccountProject Billing & Plans

Project Billing & Plans

View subscription status, update plans, and manage billing actions for your project.

Use Project Billing to review your active subscription, billing cycle, next renewal date, and provisioning status.

What you can do

  • Review your current plan and billing cycle.
  • Open Stripe billing portal actions for payment method and invoice management.
  • Activate a paid plan for a project that is ready to move from setup to a paid subscription.
  • Change to another available plan for your project.
  • Resume renewal directly when a cancellation is already scheduled.

Activate a paid plan

When a project is ready for paid access, the billing activation flow lets you choose a plan, billing cycle, and currency before payment.

1

Choose the plan

Review the available plans, included features, billing cycle, and currency.

2

Enter billing details

Confirm the account email, add optional business details, and complete the billing address so tax and payment fields can load.

3

Add a discount code if you have one

Open Add discount code in the order summary, enter the code, and apply it before confirming payment.

4

Activate the plan

Confirm the payment. The success screen shows the charged amount, discount, tax, renewal timing, and a link back to the workspace.

Change plans

When you switch plans, Hiveality applies the update and checks whether Stripe needs extra payment confirmation.

  • If no extra confirmation is needed, the plan update completes immediately.
  • If Stripe requires confirmation, you will see a secure payment confirmation step before the plan change is finalized.
  • The plan list keeps your current plan visible and labels it as current so you can verify your selection before submitting.

Renewal and add-ons

  • If your subscription is set to cancel at period end, use Resume renewal to restore automatic renewal without leaving the billing page.
  • Available add-ons appear under Add-ons. Self-serve options can be reviewed and confirmed there; options marked Assisted need help from a project billing administrator.
  • For quantity-based add-ons, choose the quantity and click Update quote before confirming. The review shows the full recurring total for that quantity, the estimated amount due now, and when the change takes effect.
  • Active add-ons can be changed or scheduled for cancellation. Hiveality warns you when current usage is above the allowance the change would leave.

Tips

  • Keep your billing cycle selection aligned with the plan you intend to move to.
  • If a discount code is available for your plan, apply it before the payment fields are confirmed so the order summary can recalculate.
  • If a plan change is pending confirmation, complete that confirmation step before trying another change.
  • If checkout shows that payment already went through but setup is unfinished, use Finish setup to resume without submitting payment again.
  • For checkout and payment setup guidance, use Store Settings and Checkout Widget.

If you need help with billing access or failed plan updates, contact support: Contact support

Updated Jul 16, 2026

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