Store Affiliates

What this controls

Store Affiliates lets you run a partner referral program for store purchases. Use it to create affiliate profiles, share tracked links, assign discounts, choose which products can earn commission, review conversions, and keep payout records after you pay partners outside Hiveality.

Before you start

• Connect payments and confirm your checkout setup in Store Settings.
• Create the products, prices, and discounts you want partners to promote.
• Decide the default commission rate, how long a click should stay eligible, and how long commissions should wait before they are ready for payout review.
• If you do not see Affiliates under Store, the feature may not be enabled for your account yet.

Set up the program

Manage affiliates and groups

• Use Affiliates to add a partner manually with a name, email, first code, and optional group.
• Change a partner's status to pending, approved, suspended, or rejected.
• Edit a partner code when needed. Older codes can remain as aliases so existing links keep working.
• Set a custom commission percentage for a single partner when they should not use the active group or program default.
• Input checks on commission rates, attribution windows, payout hold days, and partner codes run before save so invalid values can be corrected immediately.
• If an application is rejected, that member sees the program as unavailable until an admin changes the partner status.
• Use Send welcome email when an approved partner needs their referral link, effective commission rate, and active coupon codes again.
• Affiliate application, welcome, declined, new coupon code, and paid-payout emails use your store email branding when a recipient email is available.
• Use Groups for commission tiers. Group changes apply to future conversions.

Product eligibility and discounts

Use Eligibility when only some products, categories, or prices should earn commission.

• All products eligible keeps the program broad.
• Only selected items eligible limits commission to the selected products, categories, or prices.
• All except selected items excludes specific products, categories, or prices.

Use Coupons for two discount patterns:

• Assign an existing Store Discount to one partner. When a buyer uses that discount, the partner receives credit for the purchase.
• Create an affiliate coupon from an existing active discount. Hiveality turns a base code such as SUMMER into personal partner codes such as SUMMER-AVERY. The base code stops being redeemable, and each personal code credits the matching partner at checkout.

Use Generate missing codes when approved partners need codes for an existing affiliate coupon. New approved partners receive their personal codes automatically. Editing the base discount updates the generated partner codes; stopping affiliate use keeps existing personal codes working but stops creating new ones.

Review conversions and payouts

• Conversions shows the partner, checkout source, status, commission base, and commission amount for tracked purchases.
• Needs Review highlights self-referrals, refunds, partial refunds, or incomplete records that need a manual decision.
• Due Commissions groups matured commissions by partner and currency so you can create draft payout records.
• Payouts stores manual payout records. Mark a payout paid after you send funds outside Hiveality, or cancel a draft if it should not be paid.
• Commission totals remain separated by currency in the overview, partner list, and member area, so mixed-currency programs do not combine unlike amounts into one total.
• Payout actions re-check that each conversion is still due before a record is created, marked paid, or cancelled. This helps avoid double processing after refunds, repeated requests, or late status updates.
• Marking a payout paid updates the payout and its included conversions together, so a partial update cannot leave their statuses out of sync.

Member experience

When member portal access is open, approved members can use the member area to copy their affiliate link, build a link to a specific public path, see click and conversion counts, review pending commission, and view any assigned discount. The member area shows the effective commission rate that applies to the member and validates code changes before saving.

When a member applies from the member area, Hiveality can send an application received email, notify the store team, and then send the member either a welcome email after approval or a declined email if the application is not accepted.

On eligible partner programs, project admins may see either Apply or Join program. Applications that require review stay pending and do not reveal a tracking link until an affiliate program admin approves them.

Example partner links use the public pattern /a/your-code. A partner can also build a destination-specific link such as

/a/your-code?to=/store.