Campaign Email Settings

What this does

Email settings control what recipients see: the subject line, sender identity, and email content.

Steps

Content type options

• Transactional (always available)
• Your active email preference groups from Email Marketing

If your team renamed or reordered preference groups, campaign content type choices update to match those settings.

Sender defaults

If you see a “Default sender name/email” value, it means your campaign is using your saved default. Click the field to customize it, or choose Use default to switch back.

When a campaign uses default sender fields, Hiveality resolves the current default sender name, sender email, and reply-to value when the campaign is scheduled or sent. If your saved default email is missing or still points to a placeholder address, a verified email sending domain from Domains can be used for the final sender address.

Draft saving

When you save, schedule, or start a campaign, Hiveality first saves the current email metadata, including subject line, sender fields, reply-to, and content type. This helps the campaign use the values visible in the editor, even when a new campaign email is created from the right sidebar.

Email ownership

Campaign emails are kept with the current website. When you create, save, or duplicate campaign email content, Hiveality verifies that the email belongs to the same website before linking it to the campaign. This helps prevent an email from another site from being edited or sent by mistake.

Link behavior in campaign emails

When you add links in email content:

• Full URLs (https://...) stay unchanged.
• Relative links (for example, /offers/spring) are sent using your website domain automatically.
• Email, phone, anchor, and data links remain unchanged.