AllSettingsDomains

Domains

Connect your primary domain and manage redirects.

What this controls

Domains determine where your website is reachable and how additional domains redirect.

Add or edit a domain

1

Open Domains

Go to

Settings

Domains

.

2

Add a domain

Click Add Domain and enter the domain without www. If you paste a full URL, Hiveality normalizes it to the domain before checking DNS.

3

Choose the domain type

Pick one:
- Primary (main website domain)
- 301 or 302 (redirect)

4

Save and verify

Follow the DNS instructions and verify the domain.

Options you can set

  • Preserve query parameters: keep tracking parameters in redirects.
  • Enable Email Marketing: show the DNS records needed for email sending and branded link tracking.

Email and tracking DNS

When Enable Email Marketing is on, Domains shows the email DNS records for that domain alongside the website DNS records.

  • Add each shown record at your DNS provider.
  • Copy record names, values, priorities, and TTL values directly from the table.
  • Review each record's verification status after saving.
  • Add the recommended DMARC TXT record when your DNS provider does not already have one.

If you turn email marketing off for a domain, confirm whether the email sending setup should remain saved or be removed. Removing it clears the saved email domain setup when possible, and the domain will need DNS verification again if you enable it later.

DNS and verification behavior

  • Domain cards now show live DNS instructions per domain.
  • A domain can be live and verified while still showing a DNS update recommendation.
  • When a DNS update is recommended, update records to the latest values shown in Domains.
  • Use Verify after DNS updates to refresh status and recommendations.
  • Hiveality handles root domains and www versions together when it gives DNS instructions, redirects, and verification checks.
  • After the primary domain verifies, Hiveality refreshes public page metadata, sitemap URLs, and robots.txt so search engines see the preferred website address.
  • When more than one connected domain points to the same website, Hiveality checks those domains across public pages, booking pages, quizzes, checkout, and verification flows so visitors are less likely to land on a mismatched page after DNS is live.

Tips

  • If you already have a primary domain, new domains default to redirects.
  • Use 301 for permanent moves and 302 for temporary moves.
  • When changing or deleting a domain that had email marketing enabled, review the confirmation message so you know whether the old email domain setup was removed or needs follow-up.

Common issue

Updated May 28, 2026

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