Managing events

Filter events

Use the controls in the Events header to narrow a long event list immediately:

• Search event titles.
• Choose one community or Site-wide Events.
• Choose All Time, Upcoming, or Past.
• Show Webinars or Other events.
• Select Clear filters to return to the full list.

The result count shows how many events match. Switch between the card and list layouts when you need either a visual overview or a compact table with the schedule, community, access, and attendee total. Your layout choice stays on that browser for the next visit.

Edit an event

When an event uses an access combination outside the standard choices, the editor shows Custom (keep current settings). Saving other changes leaves that access and registration setup in place.

Review a schedule change

Changing the start time, end time, or timezone of an existing scheduled event opens Review schedule change before anything is saved. Compare the old and new schedule, check the number of registrations and unique email recipients, and inspect the recipient list.

Email is off by default. Turn on Email registrants about this change only after reviewing the subject and complete message. You can save without sending an email, and the event keeps a history of the choice and delivery progress. If another editor changed the event first, reload and start a fresh review rather than sending from an outdated schedule.

Duplicate or delete

• Duplicate creates a copy of the event.
• Delete removes the event after confirmation.
• Deleting a recurring series also removes its upcoming dates and their RSVPs while keeping completed event history. When a removed date has an automatically created Zoom meeting, Hiveality also attempts to remove that meeting.

Cancel or restore one recurring date

Use Cancel date when one session in a recurring series should not run. The date is hidden from attendees, its existing RSVPs are kept, and it is not recreated by the scheduled series refresh. Attendees are not notified automatically, so send a separate update when needed.

A canceled session shows a Cancelled badge in the event list. Use Restore to publish that date again with its saved RSVPs. Use delete only for a one-time event or the full recurring series.

Cancel an event with a review

Open the full event editor and choose Cancel event when the event should remain available as a cancellation record. The review shows the affected dates, registrations, eligible email recipients, and linked ticket orders when you have Store access. Add an optional public reason and decide explicitly whether to email the reviewed recipients.

Cancellation keeps registrations, purchase history, and earlier notices. It closes new registration, live-room access, reminders, and new ticket checkout for that event, while its public page explains that it was cancelled. Refunds are never automatic: review each linked order separately because one order can contain other items. For a recurring series, confirm whether the review covers the series and its upcoming dates before continuing.

Manage recurring events

In the account-wide Events manager, recurring series are grouped separately from upcoming and past sessions.

In a website Events manager, the event list shows both the recurring series and its individual dates. Series cards use a repeat badge, while generated dates use a Series badge. RSVP totals appear on the individual dates where attendees register, not on the series card.

• Edit the series to update shared details such as the title, description, host, location, capacity, audience, and reminder for future sessions. The scheduled time of an individual date is not overwritten.
• Edit an individual session when only that date needs a different time, meeting link, or replay.
• When automatic Zoom meetings are enabled, deleting a future session or series also attempts to remove its generated meeting.
• To change a series from weekly to monthly, or convert a one-time event into a series, create a new series; the repeat pattern is fixed after creation.

Review attendees

Select the attendee count on an upcoming or past event to review names, email addresses, and RSVP status. Series templates do not have an attendee list; review each generated session instead.

For an event with the tabbed editor, open Registrants to manage the full signup roster:

• search by name or email;
• filter everyone, live attendees, no-shows, or replay viewers;
• review whether someone registered from the event page, a member RSVP, a form, a ticket purchase, or an organizer-added signup;
• compare live and replay watch time, completion, offer clicks, and delivery, open, or click progress for each message;
• see when a webinar visit led to a purchase, including the purchase time and order value when available;
• select a row to open the matching contact; or
• export the visible roster and engagement details to CSV.

Use Add registrant when an organizer needs to add someone by name and email. Hiveality creates or finds the contact, registers them even when public registration is closed, and sends the appropriate confirmation or replay message. Confirm the address before saving because this action can send immediately.

Agent Bee can also list, add, or cancel registrants for a specific event date. For webinars, the list can include live and replay attendance, watch time, offer clicks, and message engagement. An organizer-added signup sends the normal confirmation; a cancellation does not send a cancellation message, so contact the attendee separately when needed.

Preview events

Select Preview on any event card to open the event page. Event actions can also copy the registration link. When the website has its own public domain, preview and copy actions use that domain instead of the admin workspace address.

Link actions work from the keyboard as well as the pointer. For recurring events, public dates use the website's timezone before they are presented in the visitor's local time, and plain in-person events keep email-only link copy out of the public location details.