Quiz Result Router

What this step does

The Quiz Result Router creates one visible branch for each result in a selected quiz, plus an optional fallback path. It can read either the submission that started the flow or the exact submission captured by an earlier Quiz Completed wait.

Trigger versus router

The Quiz Completed trigger decides which quiz completions enter the flow. Use its quiz selector and re-entry settings to control enrollment. The Quiz Result Router runs after enrollment and chooses one downstream path from the primary result. They are normally used together: one trigger, then one router, then the result-specific emails or actions.

For a larger funnel that starts another way, add Wait Until: Quiz Completed after the email that asks the contact to take the quiz. Then add Quiz Result and choose that wait as the result source. The wait pauses the contact and saves the matching submission; the router itself does not wait.

The trigger's advanced score, result, and answer filters are optional enrollment filters. Leave them off when every completion should enter and the router should handle the branching. Use them only when the entire flow should be restricted to a subset of completions.

Set up the router

1. Add the step after a Quiz Completed trigger, or after a Quiz Completed wait in an existing funnel.
2. Select the quiz and choose Sync routes to load its named results.
3. Add the next email or action beneath each result branch.
4. Use Add step after all branches when every result should return to the same follow-up sequence. A result path can be empty and still continue into this shared sequence.
5. Optionally enable Add a fallback path if unmatched or incompatible results should receive a separate step. It is off by default for new routers; when disabled, an unmatched result ends the flow safely.
6. Resolve any health warning before publishing. Renamed or deleted results require a route review; the builder will not silently rewrite the flow.

For a quiz wait, choose Wait for a new completion when the contact should take the quiz at this point in the funnel. Choose Use the most recent completion only when an earlier completion should continue immediately.

Test before sending

Use the trigger's simulation panel to choose sample answers. The preview uses the same scoring and result resolution as a live submission and shows the selected route, fallback state, and downstream steps. Simulation is side-effect-free: it does not create contacts, enrollments, or send messages.

After a live test, open Analytics to review matched routes, fallback counts, and no-match cases.

Retakes

Quiz triggers support three re-entry policies:

• First completion only — ignore later completions after any prior run.
• After previous run — allow a new run after the prior run finishes, while preventing duplicate active runs.
• Only when the primary result changes — allow a new run only when the displayed result differs from the previous run.

The router always evaluates the result stored on the current flow run or the specific wait selected in its settings.