Quiz Result Router

What this step does

The Quiz Result Router creates one visible branch for each result in a selected quiz, plus a permanent fallback path. It reads the primary result from the submission that started the flow, so an older tag cannot send a retake down the wrong branch.

Set up the router

1. Add the step after a Quiz Completed trigger.
2. Select the quiz and choose Sync routes to load its named results.
3. Add the next email or action beneath each result branch.
4. Configure the fallback path for an unmapped, missing, or incompatible result.
5. Resolve any health warning before publishing. Renamed or deleted results require a route review; the builder will not silently rewrite the flow.

Test before sending

Use the trigger's simulation panel to choose sample answers. The preview uses the same scoring and result resolution as a live submission and shows the selected route, fallback state, and downstream steps. Simulation is side-effect-free: it does not create contacts, enrollments, or send messages.

After a live test, open Analytics to review matched routes, fallback counts, and no-match cases.

Retakes

Quiz triggers support three re-entry policies:

• First completion only — ignore later completions after any prior run.
• After previous run — allow a new run after the prior run finishes, while preventing duplicate active runs.
• Only when the primary result changes — allow a new run only when the displayed result differs from the previous run.

The router always evaluates the result stored on the current flow run.